Stability of User Experience: Changes in constructs as users transition from anticipated to actualised interaction
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چکیده
In order to understand the effects of interaction on User Experience with a range of MP3 players, we used a Personal Construct Theory approach (Kelly 1955) to elicit users’ anticipations and interpretations of their experience with technology. Sixteen participants rated four different MP3 players on a variety of user-generated constructs in the form of rating scales before and after interaction. The data revealed stability to be a dimension of constructs on a continuum between stable and volatile. The data also revealed qualitative aspects of the dynamics of User Experience as users transition between preto post-interaction. The implications of these findings for theory, methodology and design are discussed.
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تاریخ انتشار 2010